Interactive Media launches solution to provide voice and telephony access to chatbots
About Interactive Media Interactive Media is a global developer of telecommunications software, Conversational AI...
Research & Insights
Reshaping the Omnichannel Experience
IM.MIND® is Interactive Media’s platform for the creation and deployment of conversational applications for customer service, based on Natural Language Processing.
Conversational Virtual Agents
Conversational Virtual Agents are bots based on Artificial Inteligence that use voice conversations as a means for interaction. Applied in the contact center, they bring several benefits. Here are the ones.
Interactive Media’s Virtual Agents support mobility services in the city of Rome
Rome is the capital of Italy and its largest city. It traffic is famously chaotic, so public and private mobility...
ACI Infomobility automates traffic information service and improves citizen experience with interactive media AI-powered virtual agent
PARTNERSHIP WITH INTERACTIVE MEDIA adds agility and USABILITY to CITIZEN service operationsACI Infomobility is an...
INPS deploys Interactive Media’s conversational AI solutions to improve service scalability and user experience
INPS (‘Istituto Nazionale di Previdenza Sociale’) is the public entity that has been historically, since the early...
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